FairPlay Refund Customer Care: How to Get Help
If you need a refund from FairPlay, here's how to contact customer care and what to expect from the refund process.
Quick Answer
To request a refund from FairPlay, contact customer care via WhatsApp with your registered mobile number and transaction details. Refunds are typically processed within 24-48 hours for eligible requests.
FairPlay Refund Policy
FairPlay's refund policy covers situations where a bet is voided due to a technical error, a match is cancelled or postponed, or there was an error in the odds or market.
Deposits are generally not refundable once they've been used to place bets. However, if you deposited by mistake or there was a technical error, contact customer care to discuss your options.
How to Request a Refund
To request a refund, contact FairPlay's WhatsApp support with your registered mobile number, transaction reference number, and a clear description of why you're requesting a refund.
The support team will review your request and respond within 24-48 hours. If your refund is approved, it will be processed to your original payment method.
How Long Refunds Take
Approved refunds are typically processed within 24-48 hours. The time it takes for the refund to appear in your account depends on your payment method.
UPI refunds are typically the fastest, appearing within a few hours. Bank transfer refunds may take 2-5 business days depending on your bank.
What to Do If Your Refund Is Delayed
If your refund is delayed beyond 48 hours, contact FairPlay's WhatsApp support with your transaction reference number. They can check the status and resolve any issues.
If you're not satisfied with the response, you can escalate your complaint to a supervisor. FairPlay takes all refund requests seriously and works to resolve them fairly.
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Place Your Bet NowFrequently Asked Questions
How do I request a refund from FairPlay?
Contact FairPlay's WhatsApp support with your registered mobile number, transaction reference number, and a clear description of why you're requesting a refund.
How long does a FairPlay refund take?
Approved refunds are typically processed within 24-48 hours. UPI refunds are the fastest, appearing within a few hours.
What is FairPlay's refund policy?
FairPlay's refund policy covers voided bets, cancelled matches, and technical errors. Deposits are generally not refundable once used.
What should I do if my refund is delayed?
Contact FairPlay's WhatsApp support with your transaction reference number. They can check the status and resolve any issues.
Can I get a refund for a losing bet?
No, losing bets are not eligible for refunds. Refunds are only available for voided bets, cancelled matches, or technical errors.